Responsible Gaming

Our Commitment to Responsible Gaming

At Kreotiva (nagad88.bd), we are committed to promoting responsible gaming practices. Online gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble responsibly and within their means.

Age Verification

In Bangladesh, you must be at least 18 years of age or the legal age of majority in your jurisdiction to participate in online gaming. We strictly enforce age verification and do not permit access to individuals below the legal age requirement. By accessing our platform, you confirm that you meet this requirement.

Warning Signs of Problem Gambling

Please be aware of the following warning signs that may indicate problem gambling:

• Chasing losses: Continuously gambling to recover money you've lost
• Hiding gambling activity: Concealing your gaming habits from family or friends
• Gambling with money you can't afford to lose: Using rent, bills, or essential expenses for gaming
• Neglecting responsibilities: Prioritizing gaming over work, education, or family obligations
• Increasing stakes: Needing to bet more to feel the same excitement
• Loss of control: Unable to stop or reduce gaming despite wanting to
• Mood changes: Becoming irritable or anxious when unable to gamble
• Borrowing to gamble: Taking loans or using credit to fund gaming activity
• Failed attempts to quit: Repeatedly trying and failing to reduce or stop gaming

If you recognize any of these signs in your behavior, please seek help immediately.

Self-Help Tools & Resources

We offer several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you're willing to deposit within a specified time period
• Loss Limits: Establish a threshold for total losses you're comfortable with
• Session Time Limits: Limit the duration of your gaming sessions
• Reality Checks: Enable notifications that remind you of the time and money spent during your session
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account

To access these tools, contact our customer support team or log into your account settings.

International Support Organizations

If you need assistance with problem gambling, the following organizations provide confidential support:

Global Resources:

• GamCare (UK): www.gamcare.org.uk — Free counseling and support
• GamStop (UK): www.gamstop.co.uk — National self-exclusion scheme
• Gambling Help Online (Australia): www.gamblinghelponline.org.au — Counseling and information
• Responsible Gambling Council (Canada): www.responsiblegambling.org — Prevention and treatment resources
• National Council on Problem Gambling (USA): www.ncpgambling.org — Helpline: 1-800-522-4700

Bangladesh & South Asia:

• Contact local mental health services or addiction counseling centers in your area for region-specific support
• Speak with a trusted family member, healthcare provider, or counselor about problem gambling concerns

Take Action Today

If you believe you or someone you know has a problem with gambling, seek help immediately. Problem gambling is a treatable condition, and support is available. Remember:

• You are not alone
• Help is confidential and free
• Recovery is possible

Contact a support organization today — don't wait.

Kreotiva is committed to creating a safe gaming environment. This information is provided for your protection and well-being.